Refund policy

Unfortunately, we cannot accept exchanges on items at this time. The following are case by case scenarios where we do indeed make provisions for returns on apparel. Supplements are not eligible for returns due to the nature of these products.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please get in touch if you have questions or concerns about your specific item. You can always contact us at hello@drjamiehardy.com.

Refunds
We will notify you once we’ve received and inspected your item, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.